Security checks: Please note that due to the ever increasing numbers of fraudulent orders, all orders placed will be subject to security checks to confirm their validity. Any fraudulent details we receive which are trying to be used to obtain parts will be passed onto the relevant authorities.

VAT: If ordering parts within the EU you will need to pay UK VAT at the current rate of 17.5%. For orders placed outside the EU you will not pay VAT we will deduct the VAT from your order before it is processed. If you are a company within the EU please include your valid VAT number with your order (not applicable to UK companies).

Delivery addresses: We are only able to deliver parts to the registered card holders address or to a registered business address. We are not able to send parts to a third party residential address.

Warranty/guarantee: Most of our parts carry at least a 12 month guarantee and in the unlikely event you will experience a problem with a parts please call us so we may help you resolve the problem or send you a replacement. We will do our best to help you resolve the problem as quickly and efficiently as possible. We may require the part sending back to us and if the part is faulty we will refund the cost of the postage to you. Please be sure to send a copy of your purchase invoice with the parts when returning it to us.